Most bitumen trade problems are not product problems; they are counterparty problems that a day of verification would have prevented. This guide lists the checks experienced buyers run before a first payment to any Chinese exporter — including us. A legitimate exporter will welcome every one of them.
One legal name, everywhere
Start with identity. The registered legal name of the company should be identical — character for character — on the business licence, the contract, the proforma invoice and, critically, the bank account beneficiary that will receive your payment. Legitimate exporters collect payment into the contracting company's own corporate account. Ask for the business licence, check the registration details it shows (registered name, address, scope and status) against the contract, and query any mismatch before money moves, not after.
Documents before money
Ask for the paperwork of a real transaction before committing: a sample batch COA and the SDS for the grade you are buying, the packing specification with net weights, and the standard document set the exporter will issue (commercial invoice, packing list, bill of lading, certificate of origin where needed). Vague answers about documents at this stage predict chaotic documents at shipment stage.
See the operation, live
A live video call is a cheap, powerful check: ask to see the office, the filling or loading area and stock of the packing you are ordering, and have the person move the camera at your direction in real time. Recorded promotional videos prove nothing; an operation that exists can show itself. Combine the call with ordinary business verification — a findable company address, consistent contact channels, and references the exporter is willing to have you check.
Inspect the cargo, witness the loading
For first orders, appoint a third-party inspection company (SGS, BV or similar) to sample and test the batch against your specification and to witness container loading and sealing. The fee is small relative to a container of bitumen, and the report converts trust into evidence for both sides. An exporter who resists independent inspection of a first order is telling you something.
Stage the payment risk
Structure first orders so your exposure grows only as evidence accumulates: a deposit against verified documents and inspection booking, the balance against the inspection report and shipping documents, is a common shape — the exact split is negotiated, but the principle is that no single step should put the full cargo value at risk on a promise. Keep quantities at a level you can absorb while the relationship is unproven; a genuine exporter would rather earn a second, larger order than maximise the first.
Red flags
- Payment requested to a personal bank account, or to a company with a different name than the one on the contract.
- Prices far below the prevailing market level, with pressure to decide quickly.
- Refusal or endless delay on inspection, live video, or sample documents.
- Contact only through changing social-media accounts, with no stable company identity behind them.
Run the checks, keep copies of everything, and let the first shipment be modest. Verification is not distrust — it is how durable trading relationships start.
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